Contact Us
Contact
Our Process - Please Read First!
Pay For Order Online
You place your order online, it maybe for a few or 10+ items, order status is Paid, this is available 24/7. Please note it takes longer to process orders of 10 or more random items than to pack 2 items.
We Recieve Paid Order
We are not in 24/7, on business days (excluding weekends/public holidays) we locate your items and pack your order, this may take 1-2 BUSINESS DAYS, if we have many and there is a backlog or a public holiday it may take longer.
Your order is shipped
Once it is packed it is sent out the NEXT DAY, using EXPRESS, the process is not express, the postal service is EXPRESS, once it is sent your order status is Shipped and you will recieve a tracking number, if you dont you can check back on the site.
Orders
Order Status Meaning:
| Paid: | Payment has been recieved. |
| Shipped: | Payment has been recieved and tracking number has been issued. |
| Cancelled: | Payment has been cancelled and NOT been recieved. |
If your problems still not be solved , contact us by email :
sale2@iget-ali-vapes.com
